• Cumberland Area Economic Development Corporation
  • Serving Cumberland County
  • Pennsylvania’s destination for business and leisure
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Position Available: Marketing & Sales Coordinator

Purpose

The Marketing & Sales Coordinator is responsible for supporting tourism marketing, sales and visitor services activities and coordinating CAEDC’s events. This position will be in direct contact with partners to update the CRM, coordinate efforts for partners to participate in our themed trails and plan CAEDC’s events. This position will also co-share receptionist duties with the Economic Development Coordinator.

CAEDC Guiding Principles

  • Partner-Centric
  • Accountable
  • Integrity
  • Results Driven
  • Education
  • Innovative

Essential Functions

  • Serves as the main point person for the maintenance and organization of the tourism section of the CRM.
  • On designated days, receives and greets all visitors and directs them to the appropriate staff member.
  • On designated days, answers all incoming calls on a multi-line system, retrieves voicemails and routes them appropriately.
  • Answers and responds to visitor requests/questions by phone or submitted via the tourism website.
  • Supports the marketing department on the maintenance of our themed trails including partner outreach and sign ups, and mailing and delivering of materials and prizes.
  • Assists with the fulfillment of all inventories of collateral, giveaways, and printed materials.
  • Coordinates and assists with CAEDC events, tradeshows, FAM tours and site visits, and attends as needed.
  • Assists with pulling materials for CAEDC tables at sponsored events.
  • Works with the marketing department to update all destination sales material, including print and online.
  • Supports existing group tours through developing itineraries, coordinating with partners and welcoming groups.
  • Assists with selling advertising space to local businesses and partners for products such as the Visitors Guide, Website, eNews and CELP.
  • Maintains an informed, working knowledge of all accommodations, attractions and other services available in the Cumberland Valley as well as all surrounding area major tourism venues to provide quality service to the visitor.
  • All other duties as assigned.

High Level Job Duties

  • Reception Duties & CRM Support (25%)
  • Marketing/Visitor Services Support & Trail Maintenance (30%)
  • CAEDC Event Coordination (30%)
  • Partner & Destination Sales (15%)

Required Skills and Qualifications

  • Critical thinking and problem solving.
  • Exceptional verbal, written and visual communication skills.
  • Working knowledge of Microsoft Office.
  • High level of attention to detail, accuracy and follow through.
  • Team Player who can also work independently.
  • Excellent communication skills.

Education and Work Experience

Associate’s Degree or one to two years related experience and/or training; or equivalent combination of education and experience.

Interested candidates should send a cover letter and resume to:  Lauren Hostetter, Social Media & Program Manager at [email protected].

Cumberland Area Economic Development Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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