Artificial Intelligence is no longer a futuristic concept reserved for big tech companies—it’s here, accessible, and ready to help small and midsized businesses (SMBs) work smarter. This presentation introduces AI and generative AI in plain language, highlights how these technologies can streamline operations, improve customer experience, and open new growth opportunities. Attendees will walk away with a clear understanding of what AI can (and cannot) do, common use cases relevant to SMBs, and a roadmap for how to get started today while preparing for the future.
Presentation Takeaways:
1. Clarity: Understand what AI and Generative AI are (in practical terms), and how they differ.
2. Application: Learn real-world SMB use cases, from marketing and customer support to data analysis and process automation.
3. Readiness: Gain a framework for evaluating tools, addressing risks, and preparing your business for AI adoption
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